Aviso legal
Legal Notice
1. Website Owner
This website operates under the trading name PawPunch.
Trading name: PawPunch
Email: pawpuunch@gmail.com
“PawPunch”, “we”, “us”, and “our” refer to the legal owner identified above.
2. Purpose of This Website
This website provides information about PawPunch and enables customers to purchase physical consumer products, including pet products, accessories, household products, and other items offered through our online store.
Purchases made through this website are governed by our Terms of Service, Shipping Policy, Refund Policy, Privacy Policy, and any other policies made available on our website, together with any mandatory consumer protection laws that may apply.
This Legal Notice does not replace those policies.
3. Use of the Website
Users must use this website and its content lawfully and in a manner that respects the rights of PawPunch and third parties.
Users may not:
- Engage in fraudulent or unlawful activity
- Attempt unauthorized access to the website or its systems
- Introduce viruses, malicious software, or harmful code
- Interfere with the operation or security of the website
- Misuse our Services or website content
- Use the website in a manner that infringes intellectual property or other legal rights
Any action taken in response to misuse will be carried out in accordance with applicable law and will not affect mandatory consumer rights.
4. Intellectual Property
The content available through PawPunch, including the PawPunch name and branding, original written content, product descriptions, photographs, graphics, illustrations, designs, page layouts, logos, advertising materials, and other original creative content, is owned by PawPunch or used with authorization from the relevant rights holders, to the extent protected by applicable intellectual property laws.
Unless expressly permitted by applicable law or authorized in writing, users may not reproduce, redistribute, publish, modify, resell, commercially exploit, or otherwise use protected PawPunch content without permission.
Third-party trademarks, photographs, product materials, and other intellectual property remain the property of their respective owners.
5. Products and Orders
PawPunch offers physical products for sale through this website.
Product descriptions, photographs, specifications, dimensions, colors, materials, and other information are provided to help customers make informed purchasing decisions.
We make reasonable efforts to present products accurately. However, minor variations may occur due to:
- Screen and display settings
- Manufacturing variations
- Product updates
- Packaging changes
- Photography or lighting conditions
Any material discrepancy affecting the conformity of a purchased product will be handled in accordance with applicable consumer law and our Refund Policy.
6. Prices and Payments
Prices displayed on the website are shown in the currency indicated during browsing or checkout.
Any applicable taxes, shipping costs, discounts, or additional charges will be displayed where required before the customer completes the purchase.
Payment must be completed using one of the payment methods available during checkout.
Orders may be subject to payment authorization, fraud prevention, or other reasonable verification procedures.
Nothing in this section limits any mandatory rights available to consumers under applicable law.
7. Shipping and Delivery
PawPunch sells physical products that require shipment to the delivery address provided by the customer.
Orders may be fulfilled and shipped through third-party suppliers, warehouses, fulfillment centers, postal operators, or logistics partners.
As a result, a product may be shipped from a location different from PawPunch's business address.
Estimated delivery times, shipping availability, tracking information, and other delivery conditions are explained in our Shipping Policy.
Customers are responsible for providing complete and accurate delivery information when placing an order.
8. Returns, Refunds and Cancellations
Returns, refunds, exchanges, damaged products, cancellations, and other post-purchase matters are governed by our Refund Policy and applicable consumer protection law.
Nothing in our policies excludes or restricts rights that customers are legally entitled to exercise.
Where a statutory withdrawal or cancellation right applies, PawPunch will respect that right in accordance with applicable law.
9. Product Safety and Appropriate Use
Customers should use PawPunch products only for their intended purpose and should follow any instructions, warnings, age recommendations, care information, or safety guidance provided with the product.
Products intended for pets should be used with appropriate supervision where necessary.
Customers are responsible for determining whether a product is appropriate for their individual circumstances or for their pet.
Nothing in this section excludes liability that cannot legally be excluded.
10. Website Information and Availability
We take reasonable care to ensure that the information displayed on the PawPunch website is accurate and up to date.
However, errors, omissions, technical issues, pricing mistakes, or temporary interruptions may occasionally occur.
Where an error affects an existing purchase, we will take appropriate steps to resolve the matter in accordance with applicable law and our contractual obligations.
Website access may occasionally be interrupted for maintenance, updates, security reasons, technical problems, or circumstances outside our reasonable control.
11. Product Availability
Products displayed on our website are subject to availability.
In rare cases, a product may become unavailable after an order has been placed.
If we are unable to supply a purchased product, we will inform the customer and provide an appropriate remedy, including a refund where required.
We will not substitute a materially different product without the customer's agreement where such agreement is required by law.
12. External Links and Third-Party Services
Our website may contain links to or integrate services provided by third parties, including:
- Payment providers
- Shipping carriers
- Social media platforms
- Analytics providers
- Ecommerce technology providers
- Other external websites or services
These third parties operate independently and may have their own terms, privacy policies, and practices.
The inclusion of a third-party link or integration does not automatically constitute an endorsement by PawPunch.
13. Personal Data and Cookies
Personal information collected through this website is processed in accordance with our Privacy Policy.
Our Cookie Policy explains how cookies and similar technologies may be used.
Where applicable law requires consent before certain cookies or tracking technologies are used, the appropriate consent mechanism will be provided.
14. Consumer Rights
Nothing in this Legal Notice excludes, restricts, or removes any mandatory consumer rights that cannot legally be waived.
Where applicable consumer law provides greater rights or protections than those described in our website policies, those legal rights will apply.
15. Limitation of Liability
To the maximum extent permitted by applicable law, PawPunch will not be responsible for losses resulting solely from:
- Misuse of a product
- Failure to follow provided instructions or safety warnings
- Unauthorized modifications to a product
- Events outside our reasonable control
This section does not exclude or limit liability where doing so would be unlawful, including liability relating to mandatory consumer rights or defective products where applicable.
16. Applicable Law
This website and transactions made through PawPunch are subject to the laws applicable to the legal owner identified in this Legal Notice.
Where the customer qualifies as a consumer, nothing in this Legal Notice prevents them from relying on mandatory consumer rights or protections available under the laws applicable to them.
17. Changes to This Legal Notice
We may update this Legal Notice when necessary to reflect changes to:
- Our business
- Our products
- Our website
- Our commercial practices
- Applicable legal requirements
The most current version will be published on this page.
Changes will not retrospectively remove mandatory rights relating to purchases made before an updated version became effective.
18. Contact
For legal enquiries, questions regarding this website, or issues relating to an order, please contact:
PawPunch
Email: pawpuunch@gmail.com